About Us

As more companies move toward SaaS and subscription-based business models, customer success and customer support roles are growing in importance and diversity everyday- at both startups, and larger businesses.

CSxCS Boston exists to give customer support and customer success professionals a place to connect and network. It aims to create a place where we can discuss ideas, trends, and tools, as well as share experiences, challenges, and solutions. CSxCS Boston welcomes anyone that works in customer support and customer success, or would like to learn more about the field.